Customer service skills for corporate communication : a case study of KENCALL EPZ ltd /

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Bibliographic Details
Main Author:	Kipchirchir, Kili Sydney
Format:	Book
Language:	English
Published:	Nairobi : Daystar University, 2011.
Subjects:	Customer service.
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100	1		\|a Kipchirchir, Kili Sydney.
245	1	0	\|a Customer service skills for corporate communication : \|b a case study of KENCALL EPZ ltd / \|c Kili Sydney Kipchirchir.
260			\|a Nairobi : \|b Daystar University, \|c 2011.
300			\|a xii, 108 p : \|b ill.
500			\|a A thesis presented to the school of Communication, Languages and Performing Arts of Daystar University in partial fulfilment of the requirements of the degree of Masters of Arts in Communication.
504			\|a Includes bibliographical references and index.
650		0	\|a Customer service.
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