Customer service skills for corporate communication : a case study of KENCALL EPZ ltd /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Nairobi :
Daystar University,
2011.
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Subjects: | |
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003 | Daystar | ||
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100 | 1 | |a Kipchirchir, Kili Sydney. | |
245 | 1 | 0 | |a Customer service skills for corporate communication : |b a case study of KENCALL EPZ ltd / |c Kili Sydney Kipchirchir. |
260 | |a Nairobi : |b Daystar University, |c 2011. | ||
300 | |a xii, 108 p : |b ill. | ||
500 | |a A thesis presented to the school of Communication, Languages and Performing Arts of Daystar University in partial fulfilment of the requirements of the degree of Masters of Arts in Communication. | ||
504 | |a Includes bibliographical references and index. | ||
650 | 0 | |a Customer service. | |
908 | |a 121011 | ||
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