Customer service skills for corporate communication : a case study of KENCALL EPZ ltd /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Nairobi :
Daystar University,
2011.
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| Subjects: | |
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Add Tag | Item Description: | A thesis presented to the school of Communication, Languages and Performing Arts of Daystar University in partial fulfilment of the requirements of the degree of Masters of Arts in Communication. |
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| Physical Description: | xii, 108 p : ill. |
| Bibliography: | Includes bibliographical references and index. |
Customer service : a practical approach / 
Beyond customer service, revised