Customer service : a practical approach /

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Bibliographic Details
Main Author:	Harris, Elaine K.
Format:	Book
Language:	English
Published:	Boston : Pearson, 2013.
Edition:	6th ed.
Subjects:	Customer service.
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Description
Physical Description:	xv, 175 p : ill.
Bibliography:	Includes bibliographical references and index.
ISBN:	9780132974349 :

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