Influence of social media marketing strategies on customer satisfaction in the telecommunications industry a case of Safaricom PLC, Kenya
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Nairobi
Daystar University
2019
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MARC
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100 | |a Githui, Dorothy Muthoni |9 9927 | ||
245 | |a Influence of social media marketing strategies on customer satisfaction in the telecommunications industry |b a case of Safaricom PLC, Kenya |c by Dorothy Muthoni Githui | ||
260 | |a Nairobi |b Daystar University |c 2019 | ||
300 | |a xi, 90 p |b ill | ||
500 | |a A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfilment of the requirements for the degree of Master in Business Administration in Marketing | ||
650 | |a Internet marketing |9 259 | ||
650 | |a Social media |9 932 | ||
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