Evaluating customer satisfaction in the use of social media for customer service: a case of Safaricom Limited /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Nairobi
Daystar University
2019
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| Subjects: | |
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MARC
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| 952 | |0 0 |1 0 |2 lcc |4 0 |6 THE S HM00742.B00087 02019 |7 0 |8 AFR |9 127731 |a DUN |b DUN |c AFR |d 2019-10-03 |e Daystar University |g 2500.00 |l 0 |o THES HM742.B87 2019 |p BK0107844 |r 2019-10-03 00:00:00 |w 2019-10-03 |x 107844 |y THES | ||
| 999 | |c 200329 |d 200329 | ||
| 040 | |a DUL |c DUL |d jkimani | ||
| 100 | |a Busolo, James M. |9 8258 | ||
| 245 | |a Evaluating customer satisfaction in the use of social media for customer service: |b a case of Safaricom Limited / |c James M. Busolo | ||
| 260 | |a Nairobi |b Daystar University |c 2019 | ||
| 300 | |a xi, 109 p. |b ill. | ||
| 504 | |a Includes bibliographical references | ||
| 650 | |a Internet marketing |9 259 | ||
| 650 | |a Social media |9 932 | ||
| 650 | |a Branding (Marketing) |9 3561 | ||
| 942 | |2 lcc |c THES |h HM742 |i .B87 |k THES |m 2019 |6 HM0742 B87 | ||