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Metric dashboards for operations and supply chain excellence /

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Main Authors: Motwani, Jaideep (Author), Ptacek, Rob (Author)
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
Edição:First edition.
Colecção:2013 digital library.
Supply and operations management collection.
Assuntos:
Dashboards (Management information systems)
Waste minimization.
Lean manufacturing.
metrics
scorecards/dashboard
key performance indicator (KPI)
waste elimination
continuous improvement
balanced scorecard/dashboard
lean
Lean Sigma
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • 1. The organizational measurement challenge: what's the score? are we winning?
  • 2. Measuring operations and supply chain performance: winners work
  • 3. Organizational measurement methods and tools: training day
  • 4. Developing organizational measures: the plan
  • 5. Key enablers: policy deployment, accountability sessions, employee training and involvement, and improvement tool selection and application
  • 6. Using scorecards and dashboards: working the plan
  • 7. Case review: metrics in action!
  • 8. Making cultural transitions
  • 9. Achieving, sustaining, and celebrating success
  • References
  • Index.

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