A multidisciplinary approach to service encounters /

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Bibliographic Details
Other Authors:	De la O Hernandez-Lopez, Maria (Editor), Fernández-Amaya, Lucia (Editor)
Format:	Electronic eBook
Language:	English
Published:	Leiden, The Netherlands : Koninklijke Brill, 2015.
Series:	Studies in pragmatics ; Volume 14.
Subjects:	Intercultural communication. Business communication. Customer relations. Communication in marketing. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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