Making government great again : mapping the road to success with ISO 9001:2008 /

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Bibliographic Details
Main Author:	Baranzelli, John (Author)
Format:	Electronic eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Subjects:	Total quality management in government > United States. Administrative agencies > United States > Management. Organizational change > United States. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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