Do it right the second time : benchmarking best practices in the quality change process /

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Bibliographic Details
Main Author:	Merrill, Peter (Author)
Format:	Electronic eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Edition:	Second edition.
Subjects:	Benchmarking (Management) Total quality management. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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