APA-Zitierstil (7. Ausg.)
Merrill, P. (2009). Do it right the second time: Benchmarking best practices in the quality change process (Second edition.). ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)
Merrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
MLA-Zitierstil (9. Ausg.)
Merrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Second edition. ASQ Quality Press, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.