Style de citation APA (7e éd.)
Merrill, P. (2009). Do it right the second time: Benchmarking best practices in the quality change process (Second edition.). ASQ Quality Press.
Style de citation Chicago (17e éd.)
Merrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
Style de citation MLA (9e éd.)
Merrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Second edition. ASQ Quality Press, 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.