Merrill, P. (2009). Do it right the second time: Benchmarking best practices in the quality change process (Second edition.). ASQ Quality Press.
Dyfyniad Arddull ChicagoMerrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
Dyfyniad MLAMerrill, Peter. Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process. Second edition. ASQ Quality Press, 2009.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.