Service desk and incident manager : careers in IT service management /
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| Autor principal: | |
|---|---|
| Formato: | Recurso Electrónico livro electrónico |
| Idioma: | inglês |
| Publicado em: |
Wiltshire, England :
BCS The Chartered Institute for IT,
2014.
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| Colecção: | BCS Guides to IT Roles
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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