Connected CRM : implementing a big-data-driven, customer-centric business strategy /
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Main Author: | |
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Format: | Electronic eBook |
Language: | English |
Published: |
Hoboken, New Jersey :
Wiley,
2014.
|
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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LEADER | 00000nam a2200000 i 4500 | ||
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001 | 0000181087 | ||
005 | 20171002064549.0 | ||
006 | m o d | ||
007 | cr cn||||||||| | ||
008 | 140313t20142014nju o 001 0 eng d | ||
020 | |z 9781118835807 | ||
020 | |a 9781118863121 (e-book) | ||
020 | |a 9781118863190 (e-book) | ||
035 | |a (CaPaEBR)ebr10842314 | ||
035 | |a (OCoLC)871224259 | ||
040 | |a CaPaEBR |b eng |e rda |e pn |c CaPaEBR | ||
050 | 1 | 4 | |a HF5415.5 |b .W5823 2014eb |
082 | 0 | 4 | |a 658.8/12 |2 23 |
100 | 1 | |a Williams, David, |d 1963- | |
245 | 1 | 0 | |a Connected CRM : |b implementing a big-data-driven, customer-centric business strategy / |c David Williams. |
264 | 1 | |a Hoboken, New Jersey : |b Wiley, |c 2014. | |
264 | 4 | |c ©2014 | |
300 | |a 1 online resource (258 pages) | ||
336 | |a text |2 rdacontent | ||
337 | |a computer |2 rdamedia | ||
338 | |a online resource |2 rdacarrier | ||
500 | |a Includes index. | ||
500 | |a "How to Optimize Customer Value in a Big-Data, Digital World"--Cover. | ||
588 | |a Description based on print version record. | ||
590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
650 | 0 | |a Customer relations |x Management. | |
650 | 0 | |a Relationship marketing. | |
650 | 0 | |a Strategic planning. | |
655 | 0 | |a Electronic books. | |
776 | 0 | 8 | |i Print version: |a Williams, David, 1963- |t Connected CRM : implementing a big-data-driven, customer-centric business strategy. |d Hoboken, New Jersey : Wiley, c2014 |h xiii, 242 pages |z 9781118835807 |w 2013044784 |
797 | 2 | |a ebrary. | |
856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10842314 |z An electronic book accessible through the World Wide Web; click to view |
908 | |a 170314 | ||
942 | 0 | 0 | |c EB |
999 | |c 170224 |d 170224 |