Cita APA (7a ed.)
Williams, D. (2014). Connected CRM: Implementing a big-data-driven, customer-centric business strategy. Wiley.
Cita Chicago Style (17a ed.)
Williams, David. Connected CRM: Implementing a Big-data-driven, Customer-centric Business Strategy. Hoboken, New Jersey: Wiley, 2014.
Cita MLA (9a ed.)
Williams, David. Connected CRM: Implementing a Big-data-driven, Customer-centric Business Strategy. Wiley, 2014.
Precaución: Estas citas no son 100% exactas.