Integrated measurement-- KPIs and metrics for ITSM : a narrative account /
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Materiálatiipa: | Elektrovnnalaš E-girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Ely, Cambridgeshire :
IT Governance Publishing,
2013.
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| Fáttát: | |
| Liŋkkat: | An electronic book accessible through the World Wide Web; click to view |
| Fáddágilkorat: |
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| Olgguldas hápmi: | 1 online resource (175 pages) |
|---|---|
| ISBN: | 9781849284868 (ebook) |