Exemplary performance driving business results by benchmarking your star performers /

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Bibliographic Details
Main Author: Elliott, Paul H., 1947-
Corporate Author: ebrary, Inc
Other Authors: Folsom, Alfred C., 1961-
Format: Electronic eBook
Language:English
Published: San Francisco : Jossey-Bass, c2013.
Edition:1st ed.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • The value of leveraging the insights of your stars
  • Prioritizing performance improvement opportunities
  • Selecting exemplary teams and individuals
  • Capturing the expertise of your stars
  • What makes them tick? : how stars and exemplary teams consistently exceed expectations
  • Leading for exceptional results
  • You get what you expect and what you inspect
  • Great job! rewards, recognition, and consequences
  • How to succeed in business by really trying : motivation, intentionality, and deliberate practice
  • Replicating your stars! training and performance support
  • Getting round pegs in the round holes : selecting for success
  • Creating barrier-free work systems.