Elliott, P. H., & Folsom, A. C. (2013). Exemplary performance: Driving business results by benchmarking your star performers. Jossey-Bass.
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Citação norma Chicago
Elliott, Paul H., and Alfred C. Folsom. Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers. San Francisco: Jossey-Bass, 2013.
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Citação norma MLA
Elliott, Paul H., and Alfred C. Folsom. Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers. Jossey-Bass, 2013.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.