A practical guide to working with reluctant clients in health and social care
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Format: | Electronic eBook |
Language: | English |
Published: |
London ; Philadelphia :
Jessica Kingsley Publishers,
2011.
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Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- Starting points
- Your philosophy
- Helping others
- Messages
- Power
- Non-verbal communication
- Dress
- Rights
- Staying safe
- Making contact with clients
- Contracts
- Recording
- Methods of helping suited to the reluctant client
- Good endings
- Rewards.