Managing customer relationships a strategic framework /
Sábháilte in:
| Príomhchruthaitheoir: | |
|---|---|
| Rannpháirtithe: | |
| Formáid: | Leictreonach Ríomhleabhar |
| Teanga: | Béarla |
| Foilsithe / Cruthaithe: |
Hoboken, N.J. :
Wiley,
c2011.
|
| Eagrán: | 2nd ed. |
| Ábhair: | |
| Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
| Clibeanna: |
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
|
MARC
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| 010 | |z 2010027042 | ||
| 020 | |z 9780470423479 (cloth) | ||
| 020 | |z 0470423471 (cloth) | ||
| 035 | |a (CaPaEBR)ebr10446688 | ||
| 035 | |a (OCoLC)704275233 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.5 |b .P458 2011eb |
| 082 | 0 | 4 | |a 658.8/12 |2 22 |
| 100 | 1 | |a Peppers, Don. | |
| 245 | 1 | 0 | |a Managing customer relationships |h [electronic resource] : |b a strategic framework / |c Don Peppers, Martha Rogers. |
| 250 | |a 2nd ed. | ||
| 260 | |a Hoboken, N.J. : |b Wiley, |c c2011. | ||
| 300 | |a xv, 512 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2011. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer relations |x Management. | |
| 650 | 0 | |a Consumers' preferences. | |
| 650 | 0 | |a Relationship marketing. | |
| 650 | 0 | |a Information storage and retrieval systems |x Marketing. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Rogers, Martha, |d 1952- | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10446688 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 119766 |d 119766 | ||