Leading libraries : how to create a service culture /

Схожие документы

• Library user metaphors and services : how librarians look at their users /
  по: Johannsen, Carl Gustav
  Опубликовано: (2015)
• The challenge of library management leading with emotional engagement /
  по: VanDuinkerken, Wyoma
  Опубликовано: (2011)
• Book availability and the library user /
  по: Buckland, Michael Keeble
  Опубликовано: (1975)
• Library services for multicultural patrons strategies to encourage library use /
  Опубликовано: (2013)
• Assessing service quality : satisfying the expectations of library customers /
  по: Hernon, Peter, и др.
  Опубликовано: (2015)