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Leading libraries : how to create a service culture /

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Xehetasun bibliografikoak
Egile Nagusiak:	VanDuinkerken, Wyoma (Egilea), Kaspar, Wendi Arant (Egilea)
Formatua:	Baliabide elektronikoa eBook
Hizkuntza:	ingelesa
Argitaratua:	Chicago, [Illinois] : ala editions, an imprint of the American Library Association, 2015.
Gaiak:	Public services (Libraries) Library personnel management. Leadership. Customer relations. Electronic books.
Sarrera elektronikoa:	An electronic book accessible through the World Wide Web; click to view
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Library user metaphors and services : how librarians look at their users /
nork: Johannsen, Carl Gustav
Argitaratua: (2015)

The challenge of library management leading with emotional engagement /
nork: VanDuinkerken, Wyoma
Argitaratua: (2011)

Book availability and the library user /
nork: Buckland, Michael Keeble
Argitaratua: (1975)

Library services for multicultural patrons strategies to encourage library use /
Argitaratua: (2013)

Assessing service quality : satisfying the expectations of library customers /
nork: Hernon, Peter, et al.
Argitaratua: (2015)

50+ library services innovation in action /
nork: Schull, Diantha Dow
Argitaratua: (2013)

Adult programs in the library
nork: Lear, Brett W.
Argitaratua: (2002)

Adult programs in the library /
nork: Lear, Brett W.
Argitaratua: (2013)

Readers' advisory service in the public library
nork: Saricks, Joyce G.
Argitaratua: (2005)

5-star programming and services for your 55+ library customers
nork: Mates, Barbara T.
Argitaratua: (2003)

Library instruction design : learning from Apple and Google /
nork: Su, Di
Argitaratua: (2014)

Digital reference service
nork: Chowdhury, Gobinda
Argitaratua: (2004)

Going live starting & running a virtual reference service /
nork: Coffman, Steve
Argitaratua: (2003)

Reinventing reference : how libraries deliver value in the age of Google /
Argitaratua: (2015)

Creating the one-shot library workshop a step-by-step guide /
nork: Veldof, Jerilyn R.
Argitaratua: (2006)

Disability issues and libraries a Scottish perspective /
Argitaratua: (2005)

Fundamentals of library instruction
nork: McAdoo, Monty L.
Argitaratua: (2012)

Libraries and mobile services
nork: Hanson, Cody W.
Argitaratua: (2011)

Boomers and beyond reconsidering the role of libraries /
Argitaratua: (2010)

Curriculum-based library instruction : from cultivating faculty relationships to assessment /
Argitaratua: (2014)

Small business and the public library strategies for a successful partnership /
nork: Weiss, Luise, 1937-
Argitaratua: (2011)

Learn reference work
nork: Sitter, Clara Loewen
Argitaratua: (2007)

Reference and information services : an introduction /
Argitaratua: (2011)

Dealing with an international clientele communications, diplomacy and etiquette /
nork: Meredith, Meri
Argitaratua: (2004)

Library youth outreach : 26 ways to connect with children, young adults and their families /
Argitaratua: (2014)

Assistive technologies in the library
nork: Mates, Barbara T.
Argitaratua: (2011)

Designing and implementing virtual reference services a LITA guide /
Argitaratua: (2013)

International resource book for libraries serving disadvantaged persons /
nork: Locke, Joanne
Argitaratua: (2001)

The librarian as information consultant transforming reference for the Information Age /
nork: Murphy, Sarah Anne
Argitaratua: (2011)

Reference and information services in the 21st century : an introduction /
nork: Cassell, Kay Ann
Argitaratua: (2011)

Crisis in employment a librarian's guide to helping job seekers /
nork: Jerrard, Jane, 1961-
Argitaratua: (2009)

Fundamentals of reference
nork: Mulac, Carolyn
Argitaratua: (2012)

Librarians as community partners an outreach handbook /
Argitaratua: (2010)

From outreach to equity innovative models of library policy and practice /
Argitaratua: (2004)

New routes to library success : 100+ ideas from outside the stacks /
nork: Doucett, Elisabeth
Argitaratua: (2015)

A guide to developing braille and talking book services /
Argitaratua: (1984)

Engaging first-year students in meaningful library research : a practical guide for teaching faculty /
nork: Flaspohler, Molly R.
Argitaratua: (2012)

The embedded librarian innovative strategies for taking knowledge where it's needed /
nork: Shumaker, David, 1950-
Argitaratua: (2012)

Web-based instruction a guide for libraries /
nork: Smith, Susan Sharpless
Argitaratua: (2006)

Web-based instruction a guide for libraries /
nork: Smith, Susan Sharpless
Argitaratua: (2010)