The experience : the 5 principles of Disney service and relationship excellence /
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| Главные авторы: | , |
|---|---|
| Формат: | Электронный ресурс eКнига |
| Язык: | английский |
| Опубликовано: |
Hoboken, New Jersey :
Wiley,
2015.
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| Предметы: | |
| Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
| Метки: |
Нет меток, Требуется 1-ая метка записи!
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MARC
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| 020 | |z 9781119028659 | ||
| 020 | |a 9781119028673 (e-book) | ||
| 020 | |a 9781119028772 (e-book) | ||
| 035 | |a (CaPaEBR)ebr11041072 | ||
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| 050 | 1 | 4 | |a PN1999.W27 |b .L644 2015eb |
| 082 | 0 | 4 | |a 384.80979494 |2 23 |
| 100 | 1 | |a Loeffler, Bruce, |e author. | |
| 245 | 1 | 4 | |a The experience : |b the 5 principles of Disney service and relationship excellence / |c Bruce Loeffler and Brian T. Church. |
| 264 | 1 | |a Hoboken, New Jersey : |b Wiley, |c 2015. | |
| 264 | 4 | |c ©2015 | |
| 300 | |a 1 online resource (307 pages) : |b illustrations | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a Includes index. | ||
| 588 | |a Description based on online resource; title from PDF title page (ebrary, viewed April 16, 2015). | ||
| 590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
| 610 | 2 | 0 | |a Walt Disney Company. |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 0 | |a Electronic books. | |
| 700 | 1 | |a Church, Brian T., |e author. | |
| 776 | 0 | 8 | |i Print version: |a Loeffler, Bruce. |t Experience : the 5 principles of Disney service and relationship excellence. |d Hoboken, New Jersey : Wiley, c2015 |h ix, 294 pages |z 9781119028659 |
| 797 | 2 | |a ebrary. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=11041072 |z An electronic book accessible through the World Wide Web; click to view |
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| 942 | 0 | 0 | |c EB |
| 999 | |c 181968 |d 181968 | ||