Customer service in health care : a grassroots approach to creating a culture of service excellence /

Antzeko izenburuak

• The putting patients first field guide : global lessons in designing and implementing patient-centered care /
  Argitaratua: (2013)
• Towards an emancipation of patients patients' experience and the patient movement /
  nork: Williamson, Charlotte, 1932-
  Argitaratua: (2010)
• Doctor-patient interaction
  Argitaratua: (1989)
• Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers /
  Argitaratua: (2000)
• Health practice relationships /
  Argitaratua: (2014)