Customer service in health care : a grassroots approach to creating a culture of service excellence /
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Главный автор: | Baird, Kristin (Автор) |
---|---|
Формат: | Электронный ресурс eКнига |
Язык: | английский |
Опубликовано: |
San Francisco : Chicago :
Jossey-Bass ; Health Forum,
[2000]
|
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Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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