Measurement madness : recognizing and avoiding the pitfalls of performance measurement /

"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth...

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Autors principals:	Gray, Dina (Autor), Micheli, Pietro, 1978- (Autor), Pavlov, Andrey, 1981- (Autor)
Format:	Electrònic eBook
Idioma:	anglès
Publicat:	Chichester, West Sussex : Wiley, 2015.
Matèries:	Performance > Management. Performance > Measurement. Electronic books.
Accés en línia:	An electronic book accessible through the World Wide Web; click to view
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