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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /

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Бібліографічні деталі
Автор:	Lowenstein, Michael W., 1942- (Автор)
Формат:	Електронний ресурс eКнига
Мова:	Англійська
Опубліковано:	Milwaukee, Wisconsin : ASQ Quality Press, 2011.
Предмети:	Customer loyalty. Customer services. Customer relations. Electronic books.
Онлайн доступ:	An electronic book accessible through the World Wide Web; click to view
Теги:	Додати тег Немає тегів, Будьте першим, хто поставить тег для цього запису!

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