The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
Zapisane w:
| 1. autor: | |
|---|---|
| Format: | Elektroniczne E-book |
| Język: | angielski |
| Wydane: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2011.
|
| Hasła przedmiotowe: | |
| Dostęp online: | An electronic book accessible through the World Wide Web; click to view |
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