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The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /

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Podrobná bibliografie
Hlavní autor:	Lowenstein, Michael W., 1942- (Autor)
Médium:	Elektronický zdroj E-kniha
Jazyk:	angličtina
Vydáno:	Milwaukee, Wisconsin : ASQ Quality Press, 2011.
Témata:	Customer loyalty. Customer services. Customer relations. Electronic books.
On-line přístup:	An electronic book accessible through the World Wide Web; click to view
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!

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