Cita APA (7th ed.)

Blazey, M. L. (2013). Insights to performance excellence, 2013-2014: Understanding the integrated management system and the Baldridge criteria. ASQ Quality Press.

Cita Chicago (17th ed.)

Blazey, Mark L. Insights to Performance Excellence, 2013-2014: Understanding the Integrated Management System and the Baldridge Criteria. Milwaukee, Wisconsin: ASQ Quality Press, 2013.

Cita MLA (9th ed.)

Blazey, Mark L. Insights to Performance Excellence, 2013-2014: Understanding the Integrated Management System and the Baldridge Criteria. ASQ Quality Press, 2013.