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Beyond the ultimate question : a systematic approach to improve customer loyalty /

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Detalhes bibliográficos
Autor principal:	Hayes, Bob E., 1963- (Author)
Formato:	Recurso Electrónico livro electrónico
Idioma:	inglês
Publicado em:	Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Assuntos:	Customer loyalty. Consumer satisfaction. Customer services. Electronic books.
Acesso em linha:	An electronic book accessible through the World Wide Web; click to view
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

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