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Beyond the ultimate question : a systematic approach to improve customer loyalty /

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Détails bibliographiques
Auteur principal:	Hayes, Bob E., 1963- (Auteur)
Format:	Électronique eBook
Langue:	anglais
Publié:	Milwaukee, Wisconsin : ASQ Quality Press, 2009.
Sujets:	Customer loyalty. Consumer satisfaction. Customer services. Electronic books.
Accès en ligne:	An electronic book accessible through the World Wide Web; click to view
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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