Performance metrics : the levers for process management /

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Detalhes bibliográficos
Autor principal: Okes, Duke (Autor)
Formato: Recurso Eletrônico livro eletrônico
Idioma:inglês
Publicado em: Milwaukee, Wisconsin : ASQ Quality Press, 2013.
Assuntos:
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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MARC

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035 |a (OCoLC)891382887 
040 |a CaPaEBR  |b eng  |e rda  |e pn  |c CaPaEBR 
050 1 4 |a HF5549.5  |b .O347 2013eb 
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100 1 |a Okes, Duke,  |e author. 
245 1 0 |a Performance metrics :  |b the levers for process management /  |c Duke Okes ; Matt Meinholz, acquisitions editor ; Paul Daniel O'Mara, project editor. 
264 1 |a Milwaukee, Wisconsin :  |b ASQ Quality Press,  |c 2013. 
264 4 |c ©2013 
300 |a 1 online resource (127 pages) :  |b illustrations, tables 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. 
650 0 |a Performance  |x Evaluation. 
650 0 |a Performance technology. 
650 0 |a Organizational effectiveness  |x Evaluation. 
650 0 |a Workflow  |x Management. 
655 0 |a Electronic books. 
776 0 8 |i Print version:  |a Okes, Duke.  |t Performance metrics : the levers for process management.  |d Milwaukee, Wisconsin : ASQ Quality Press, c2013  |h xv, 106 pages  |z 9780873898508  |w 2012044995 
797 2 |a ebrary. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10929558  |z An electronic book accessible through the World Wide Web; click to view 
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