Harvey, J. (2010). Complex service delivery processes: Strategy to operations (Second edition.). ASQ Quality Press.
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Chicago Style (17th ed.) Citation
Harvey, Jean. Complex Service Delivery Processes: Strategy to Operations. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2010.
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MLA引文
Harvey, Jean. Complex Service Delivery Processes: Strategy to Operations. Second edition. ASQ Quality Press, 2010.
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警告：這些引文格式不一定是100％准確.