APA (7th ed.) Citation

Harvey, J. (2010). Complex service delivery processes: Strategy to operations (Second edition.). ASQ Quality Press.

Chicago Style (17th ed.) Citation

Harvey, Jean. Complex Service Delivery Processes: Strategy to Operations. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2010.

MLA (9th ed.) Citation

Harvey, Jean. Complex Service Delivery Processes: Strategy to Operations. Second edition. ASQ Quality Press, 2010.

Warning: These citations may not always be 100% accurate.