Cianfrani, C. A., & West, J. (2009). Cracking the case of ISO 9001:2008 for manufacturing: A simple guide to implementing quality management in manufacturing (Second edition.). ASQ Quality Press.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Cianfrani, Charles A., و Jack West. Cracking the Case of ISO 9001:2008 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Cianfrani, Charles A., و Jack West. Cracking the Case of ISO 9001:2008 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing. Second edition. ASQ Quality Press, 2009.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.