Cita APA (7th ed.)

Cianfrani, C. A., & West, J. (2009). Cracking the case of ISO 9001:2008 for manufacturing: A simple guide to implementing quality management in manufacturing (Second edition.). ASQ Quality Press.

Cita Chicago (17th ed.)

Cianfrani, Charles A., i Jack West. Cracking the Case of ISO 9001:2008 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009.

Cita MLA (9th ed.)

Cianfrani, Charles A., i Jack West. Cracking the Case of ISO 9001:2008 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing. Second edition. ASQ Quality Press, 2009.