Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /

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书目详细资料
主要作者:	Allen, Danica R., 1959- (Author)
企业作者:	American Society for Quality
格式:	电子电子书
语言:	英语
出版:	Milwaukee, Wisconsin : ASQ Quality Press, 2004.
主题:	Consumer satisfaction > Research. Customer loyalty > Research. Customer services > Quality control > Research. Customer services > Management > Research. Marketing research > Management. Electronic books.
在线阅读:	An electronic book accessible through the World Wide Web; click to view
标签:	添加标签没有标签, 成为第一个标记此记录!

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