Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
保存先:
第一著者: | Allen, Danica R., 1959- (著者) |
---|---|
団体著者: | American Society for Quality |
フォーマット: | 電子媒体 eBook |
言語: | 英語 |
出版事項: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2004.
|
主題: | |
オンライン・アクセス: | An electronic book accessible through the World Wide Web; click to view |
タグ: |
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