Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
में बचाया:
मुख्य लेखक: | Allen, Danica R., 1959- (लेखक) |
---|---|
निगमित लेखक: | American Society for Quality |
स्वरूप: | इलेक्ट्रोनिक ई-पुस्तक |
भाषा: | अंग्रेज़ी |
प्रकाशित: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2004.
|
विषय: | |
ऑनलाइन पहुंच: | An electronic book accessible through the World Wide Web; click to view |
टैग: |
टैग जोड़ें
कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
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समान संसाधन
-
Superior customer satisfaction and loyalty : engaging customers to drive performance /
द्वारा: Goldstein, Sheldon D.
प्रकाशित: (2009) -
Researching customer satisfaction & loyalty how to find out what people really think /
द्वारा: Szwarc, Paul
प्रकाशित: (2005) -
Beyond the ultimate question : a systematic approach to improve customer loyalty /
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प्रकाशित: (2009) -
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
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प्रकाशित: (2010) -
What's the secret? to providing a world-class customer experience /
द्वारा: DiJulius, John R., 1964-
प्रकाशित: (2008)