Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
Sábháilte in:
Príomhchruthaitheoir: | Allen, Danica R., 1959- (Údar) |
---|---|
Údar corparáideach: | American Society for Quality |
Formáid: | Leictreonach Ríomhleabhar |
Teanga: | Béarla |
Foilsithe / Cruthaithe: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2004.
|
Ábhair: | |
Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
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Míreanna comhchosúla
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Superior customer satisfaction and loyalty : engaging customers to drive performance /
de réir: Goldstein, Sheldon D.
Foilsithe / Cruthaithe: (2009) -
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de réir: Szwarc, Paul
Foilsithe / Cruthaithe: (2005) -
Beyond the ultimate question : a systematic approach to improve customer loyalty /
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2009) -
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
de réir: Inghilleri, Leonardo
Foilsithe / Cruthaithe: (2010) -
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de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2008)