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Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /

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Podrobná bibliografie
Hlavní autor:	Allen, Danica R., 1959- (Autor)
Korporativní autor:	American Society for Quality
Médium:	Elektronický zdroj E-kniha
Jazyk:	angličtina
Vydáno:	Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Témata:	Consumer satisfaction > Research. Customer loyalty > Research. Customer services > Quality control > Research. Customer services > Management > Research. Marketing research > Management. Electronic books.
On-line přístup:	An electronic book accessible through the World Wide Web; click to view
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!

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