Successful business process management : what you need to know to get results /

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Detalles Bibliográficos
Autor principal: Berman, Paula K. (Autor)
Formato: Electrónico eBook
Lenguaje:inglés
Publicado: New York : American Management Association, [2014]
Materias:
Acceso en línea:An electronic book accessible through the World Wide Web; click to view
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Tabla de Contenidos:
  • part one. Reviewing the definitions
  • part two. Building an effective process system
  • part three. Creating or revising a procedure
  • part four. Making procedures real
  • part five. Reviewing the skills required to make process improvement happen.