Style de citation APA (7e éd.)
Berman, P. K. (2014). Successful business process management: What you need to know to get results. American Management Association.
Style de citation Chicago (17e éd.)
Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014.
Style de citation MLA (9e éd.)
Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. American Management Association, 2014.
Attention : ces citations peuvent ne pas être correctes à 100%.