APA citiranje
Berman, P. K. (2014). Successful business process management: What you need to know to get results. American Management Association.
Chicago Style (17th ed.) Citation
Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014.
MLA citiranje
Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. American Management Association, 2014.
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