Citazione Stile APA (7a Edizione)

Berman, P. K. (2014). Successful business process management: What you need to know to get results. American Management Association.

Citazione stile Chigago Style (17a edizione)

Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014.

Citatione MLA (9a ed.)

Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. American Management Association, 2014.