Berman, P. K. (2014). Successful business process management: What you need to know to get results. American Management Association.
Chicagoスタイル(17版)引用形式Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014.
MLA(9版)引用形式Berman, Paula K. Successful Business Process Management: What You Need to Know to Get Results. American Management Association, 2014.
警告: この引用は必ずしも正確ではありません.