Implementing service quality based on ISO/IEC 20000 : a management guide /
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| Glavni avtor: | |
|---|---|
| Format: | Elektronski eKnjiga |
| Jezik: | angleščina |
| Izdano: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Izdaja: | Third edition. |
| Teme: | |
| Online dostop: | An electronic book accessible through the World Wide Web; click to view |
| Oznake: |
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