Kapak Resmi

QR Kod

Implementing service quality based on ISO/IEC 20000 : a management guide /

Kaydedildi:

Detaylı Bibliyografya
Yazar:	Kunas, Michael
Materyal Türü:	Elektronik Ekitap
Dil:	İngilizce
Baskı/Yayın Bilgisi:	Ely, Cambridgeshire : IT Governance Publishing, [2012]
Edisyon:	Third edition.
Konular:	Business enterprises > Computer networks. Industrial management. Information technology > Management. Electronic books.
Online Erişim:	An electronic book accessible through the World Wide Web; click to view
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

Benzer Materyaller

Effects of internet technology on institutional competitive advantage : a case of Kenya Institute of Security and Criminal Justice (KICJ) /
Yazar:: Wanjohi, Sarah Wangari
Baskı/Yayın Bilgisi: (2016)

Collaborative enterprise architecture enriching EA with lean, agile, and enterprise 2.0 practices /
Yazar:: Bente, Stefan
Baskı/Yayın Bilgisi: (2012)

SOA approach to integration XML, web services, ESB, and BPEL in real-world SOA projects /
Baskı/Yayın Bilgisi: (2007)

Virtual working social and organisational dynamics /
Baskı/Yayın Bilgisi: (1999)

Winning through boundaries innovation : communities of boundaries generate convergence /
Yazar:: Kodama, Mitsuru
Baskı/Yayın Bilgisi: (2014)

Actor-network theory and information systems
Baskı/Yayın Bilgisi: (2004)

IT best practices for financial managers
Yazar:: Roehl-Anderson, Janice M.
Baskı/Yayın Bilgisi: (2010)

Enterprise operations management handbook
Baskı/Yayın Bilgisi: (2000)

Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation /
Yazar:: Esposito, Angelo
Baskı/Yayın Bilgisi: (2013)

Governance of IT : an executive guide to ISO/IEC 38500 /
Yazar:: Holt, A. L.
Baskı/Yayın Bilgisi: (2013)

The perception and extend of using Information Communication Technology in micro small and medium-sized enterprises in Hurlingham, Nairobi /
Yazar:: Kitheka, Timothy Kisinga
Baskı/Yayın Bilgisi: (2011)

Dynamic enterprise architecture how to make it work /
Baskı/Yayın Bilgisi: (2005)

Information quality
Baskı/Yayın Bilgisi: (2005)

Service-oriented modeling service analysis, design, and architecture /
Yazar:: Bell, Michael, 1951-
Baskı/Yayın Bilgisi: (2008)

Implementing world class IT strategy : how IT can drive organizational innovation /
Yazar:: High, Peter A.
Baskı/Yayın Bilgisi: (2014)

Knowledge management strategy and technology
Baskı/Yayın Bilgisi: (2002)

The blind tour guide
Yazar:: Lambe, Patrick, 1960-
Baskı/Yayın Bilgisi: (2002)

The social executive : why leaders need social media and how it's good for business /
Yazar:: Kasian-Lew, Dionne
Baskı/Yayın Bilgisi: (2014)

Business management controls : a guide /
Yazar:: Kyriazoglou, John
Baskı/Yayın Bilgisi: (2012)

Handbook of Service Science
Yazar:: Maglio, Paul P.
Baskı/Yayın Bilgisi: (2010)

IT compliance and controls best practices for implementation /
Yazar:: DeLuccia, James J., 1977-
Baskı/Yayın Bilgisi: (2008)

Business intelligence and the cloud : strategic implementation guide /
Yazar:: Gendron, Michael S., 1957-
Baskı/Yayın Bilgisi: (2014)

Alfresco 3 records management comply with regulations and secure your organization's records with Alfresco Records Management /
Yazar:: Weisinger, Dick
Baskı/Yayın Bilgisi: (2011)

Information security and employee behaviour how to reduce risk through employee education, training and awareness /
Yazar:: McIlwraith, Angus
Baskı/Yayın Bilgisi: (2006)

IT governance managing information technology for business /
Yazar:: Norfolk, David
Baskı/Yayın Bilgisi: (2005)

The UCLA Anderson Business and Information Technologies (BIT) Project a global study of business practice (2012) /
Baskı/Yayın Bilgisi: (2013)

IT service management a guide for ITIL Foundation Exam candidates /
Baskı/Yayın Bilgisi: (2012)

The scope : IT in business /
Yazar:: Vision, Mentor

The scope : IT in business /

Implementing PeopleSoft 8.4 on zSeries
Yazar:: Fallon, Dawn
Baskı/Yayın Bilgisi: (2002)

IT-driven business models global case studies in transformation /
Yazar:: Kagermann, Henning
Baskı/Yayın Bilgisi: (2010)

Designing mobile service systems
Yazar:: Kar, Els van de
Baskı/Yayın Bilgisi: (2008)

Enterprise knowledge portals next-generation portal solutions for dynamic information access, better decision making, and maximum results /
Yazar:: Collins, Heidi
Baskı/Yayın Bilgisi: (2003)

Doing business on the internet : how the electronic highway is transforming American companies /
Yazar:: Cronin, Mary J.
Baskı/Yayın Bilgisi: (1995)

Knowledge-based development
Baskı/Yayın Bilgisi: (2002)

Continual service improvement manager : careers in IT service management /
Yazar:: Whapples, David
Baskı/Yayın Bilgisi: (2015)

Business information Management : improving performance using information systems /
Yazar:: Chaffey, Dave
Baskı/Yayın Bilgisi: (2005)

Starting an online business : all-in-one /
Yazar:: Belew, Shannon, ve diğerleri
Baskı/Yayın Bilgisi: (2017)

The coming of age of knowledge-based development
Baskı/Yayın Bilgisi: (2007)

Information technology and small business : antecedents and consequences of technology adoption /
Yazar:: Ordanini, Andrea
Baskı/Yayın Bilgisi: (2006)