Implementing service quality based on ISO/IEC 20000 : a management guide /
保存先:
| 第一著者: | |
|---|---|
| フォーマット: | 電子媒体 eBook |
| 言語: | 英語 |
| 出版事項: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| 版: | Third edition. |
| 主題: | |
| オンライン･アクセス: | An electronic book accessible through the World Wide Web; click to view |
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