Implementing service quality based on ISO/IEC 20000 : a management guide /
Gorde:
| Egile nagusia: | |
|---|---|
| Formatua: | Baliabide elektronikoa eBook |
| Hizkuntza: | ingelesa |
| Argitaratua: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Edizioa: | Third edition. |
| Gaiak: | |
| Sarrera elektronikoa: | An electronic book accessible through the World Wide Web; click to view |
| Etiketak: |
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