Citação norma APA
ebrary, Inc, & Phillips, R. (2013). The passion conversation: Understanding, sparking, and sustaining word of mouth marketing. John Wiley & Sons, Inc..
Citação norma Chicago
ebrary, Inc, and Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.
Citação norma MLA
ebrary, Inc, and Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. John Wiley & Sons, Inc., 2013.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.