Παραπομπή σε μορφή APA (7η εκδ.)

ebrary, Inc, & Phillips, R. (2013). The passion conversation: Understanding, sparking, and sustaining word of mouth marketing. John Wiley & Sons, Inc..

Παραπομπή σε μορφή Chicago (17η εκδ.)

ebrary, Inc, και Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.

Παραπομπή σε μορφή MLA (9th εκδ.)

ebrary, Inc, και Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. John Wiley & Sons, Inc., 2013.