ebrary, Inc, & Phillips, R. (2013). The passion conversation: Understanding, sparking, and sustaining word of mouth marketing. John Wiley & Sons, Inc..
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Citação norma Chicago
ebrary, Inc, and Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.
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Citação norma MLA
ebrary, Inc, and Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. John Wiley & Sons, Inc., 2013.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.