ebrary, Inc, & Phillips, R. (2013). The passion conversation: Understanding, sparking, and sustaining word of mouth marketing. John Wiley & Sons, Inc..
Chicago Style (17th ed.) Citationebrary, Inc, and Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. Hoboken, N.J.: John Wiley & Sons, Inc., 2013.
MLA (9th ed.) Citationebrary, Inc, and Robbin Phillips. The Passion Conversation: Understanding, Sparking, and Sustaining Word of Mouth Marketing. John Wiley & Sons, Inc., 2013.
Warning: These citations may not always be 100% accurate.