Goodey, P. (2013). Salesforce CRM: The definitive admin handbook (2nd ed.). Packt Pub..
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Citação norma Chicago
Goodey, Paul. Salesforce CRM: The Definitive Admin Handbook. 2nd ed. Birmingham, UK: Packt Pub., 2013.
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Citação norma MLA
Goodey, Paul. Salesforce CRM: The Definitive Admin Handbook. 2nd ed. Packt Pub., 2013.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.