Goodey, P. (2013). Salesforce CRM: The definitive admin handbook (2nd ed.). Packt Pub..
Cita Chicago (17th ed.)Goodey, Paul. Salesforce CRM: The Definitive Admin Handbook. 2nd ed. Birmingham, UK: Packt Pub., 2013.
Cita MLA (9th ed.)Goodey, Paul. Salesforce CRM: The Definitive Admin Handbook. 2nd ed. Packt Pub., 2013.
Atenció: Aquestes cites poden no estar 100% correctes.